The Social Media Summit, presented by Mayo Clinic and Ragan Communications, took place September 27-29, 2010, in Jacksonville, Flor. We interviewed each speaker to get a summary of their presentation, and will be posting a new interview every other business day.
The first speaker was Mark Ragan, CEO of Ragan Communications in Chicago. He presented on why social media matters and how the most innovative companies have tapped into this new communication technology. He illustrated that social media has produced powerful case studies by real companies.